Here is information how to fix some of the most common technology problems in the Eisenhower and Brody library buildings.

If your problem is not covered here, please contact the support staff (information below).

Printing

• How do I print wirelessly from Mac laptop or PC laptop? 

• Where do I find a photocopier or printer?

• Where do I find a color copier or printer?

• How much do prints/copies cost and how do I pay?

• How do I change from double-sided printing to single?

• Common Printing Problems Resolution

Audio/Visual and Technology

• How can I configure wireless?

• What software is available on library PCs?

• How do I reserve an AV Viewing room?

Group Study Rooms

Information

• BLC and MSEL Group Study Rooms Information

• How do I reserve a group study room?

Technology

• How to use Solstice

• How to use USB connections to large monitors in BLC

Need Help?

• MSEL A-level End-user Support: Weekdays 8:30 AM to 5 PM - please call 410-516-8338. After 5 PM and on weekends - please call 410-746-7048.
   
• IT@JH -- Please call 410-516-HELP (4357)