Answered By: Oleg Tsygan
Last Updated: Jul 02, 2018     Views: 855

Here are some common printing problems and how to fix them:

Incorrect paper size - the document you are trying to print may be European-sized (i.e., A4 instead of letter), or otherwise uncommonly sized.

Printing from laptop -- If you get an error message, please make sure you are using “hopkins” wireless network, because it is required for printing operation.

Need Help?

You can submit your Printing Support issue - we try to reply within one business day. Or you can call us:

  • Weekdays, from 8:30 AM to 5 PM - please call 410-516-0870
  • Weekdays after 5:00 PM or on weekends - please call 410-746-7048

 
 

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