Answered By: Margaret Burri
Last Updated: Aug 03, 2016     Views: 1094

There are two reasons you can get a Permission Denied message when you try to access library resources remotely.

1) You've graduated and have an inactive status (you'll see that explanation in the message returned to you). Students who have graduated or otherwise have an inactive status cannot access library resources remotely. Alumni should consult this page for what they have available to them.

2) You don't have a campus affiliation set in your profile (message will be that you don't have access due to your campus affiliation). You will need to log into myJHU , select "My Profile" and select a Primary Campus in your profile.  If you are only taking classes on-llne, choose "Homewood" as your campus. 

Don't forget to hit "save" when you're done.  It may take up to 24 hours for the change to take effect.

You may also want to check out this video.

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