Answered By: Sue Vazakas
Last Updated: Sep 20, 2019     Views: 7

We have heard of one problem with the e-Jcard (Mobile Credential).

  • If you have recently updated your iPhone to IOS 13, remove the e-JCard from your wallet app
  • Authenticate yourself again through the e-accounts app
  • Add the e-JCard app again

For more help, look at the FAQ's on this page or contact jcard@jhu.edu.

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