Answered By: Chrissy Abbott
Last Updated: Apr 28, 2017     Views: 13

Browsers: 

  • Use Chrome or Firefox, and avoid Internet Explorer and Safari.
  • Mac users: install Chrome or Firefox, and make it your default browser.

Your Profile:

  • Login to your Profile at my.jh.edu.
  • At the bottom of the profile page, there should be a campus selection; “Homewood” is a good choice.
  • If the campus selection is blank or is an offsite location, it may exclude access to the databases.
  • Changes to your Profile may take 24 hours to become effective. 

If you are at work:

  • Some workplaces have firewalls that will prevent you from accessing our online resources.

Contact Us

Call us: 410-516-8335
Text us: 410-692-8874
Email us: ask@jhu.libanswers.com